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1. Introduction
The Sleepy Sunflower (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and postal address.
Child's Information: Child's name, age, and sleep-related information provided during consultations.
Payment Information: If you purchase our services, we will collect payment details (handled securely by our payment processors).
Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
Communication Data: Records of correspondence, including emails and phone calls.
Social Media Information: Information collected when you interact with our social media profiles.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide sleep consultancy services.
To communicate with you regarding appointments, consultations, and enquiries.
To process payments for our services.
To improve our website and services.
To send you relevant information and updates (with your consent).
To comply with legal obligations.
4. Legal Basis for Processing
We process your personal information based on the following legal bases:
Contractual Necessity: To provide our sleep consultancy services.
Consent: For marketing communications and other purposes where required.
Legitimate Interests: To improve our services and protect our business interests.
Legal Obligations: To comply with applicable laws and regulations.
5. Data Sharing
We may share your personal information with:
Third-party service providers: Such as payment processors, website hosting providers, and communication platforms.
Legal authorities: When required by law.
We will not sell or rent your personal information to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Your Rights
Under the UK GDPR, you have the following rights:
Right to Access: You can request a copy of your personal information.
Right to Rectification: You can request that we correct inaccurate personal information.
Right to Erasure: You can request that we delete your personal information (in certain circumstances).
Right to Restriction of Processing: You can request that we limit the processing of your personal information.
Right to Data Portability: You can request to receive your personal information in a portable format.
Right to Object: You can object to the processing of your personal information.
Right to Withdraw Consent: You can withdraw your consent at any time (if applicable).
To exercise your rights, please contact us at gemma@thesleepysunflower.com.
9. Cookies
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Sleepy Sunflower
12. Information Commissioner's Office (ICO)
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
ICO Website: www.ico.org.uk
Effective Date: 2025-03-04
Page updated
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